Consistently this store has made excuses for misleading price labels and maintenance issues.
Were it true that there was a shortage of available staff in the market, why are similar stores nearby having all the same issues?
It just seems to me that they are maximising profit over customer experience.
I used to really love the store, I still do feel the concept is excellent but, they just fall short on execution.
Is it a general lack of company investment, poor management or something else? I don’t know and, as a customer, I don’t much care either. All I want from a store is good products clearly and accurately labelled and enough staff to precent long queues.
It was telling that I went in there this morning, a Saturday morning around 10am and there was no one on the tills, just one person on customer services who I have to presume serves customers buying as well, on a Saturday! No wonder the store wasn’t busy. Now, they might argue that the staffing levels were right for the amount of customers. But, what if customers are staying away because their service isn’t very good?
One guy working there was complaining to a colleague that he was being told to do something and it wasn’t his job. I don’t want to hear that. As is usual, the item I was interest in was wrongly priced. But, I couldn’t ask those staff members as they were having their own private bitch fest about their employer. I spoke to Customer Services on the way out to be fed the standard line (the excuse) they’ve used for months, lack of staff.
This is what I need just now as I am not keeping up with ‘things’.
Days are starting and ending with a struggle. The amount of pain I am in means I rarely go a night without having to get up for a bit and sometimes take meds.
I can’t look forward to anything because I no longer hold the purse strings.
I need a holiday, I want to look forward to my 60th but, at the going rate of things, the first won’t happen or, it’ll be so ‘not for my needs’ and the second I am starting to think should be very low key.
The mobility scooter I bought turned out to be an utter pile of trash. I will be lucky to recover £50 selling it for parts. It is not worth my while chucking more money at it because it just has too much wrong. Final nail in it’s coffin was the seat falling off on Monday! Oh well, only wasted £350 on it, it’s only money.
No flight for the Philippine trip can be booked until Dennis gets his UK passport (April/May estimated). By then there will be very few flights left and it’s already stretching the budget to a point where we’re either in crap hotels or sleeping on floors and, no more can I sleep on floors and walk the next day. So, unless prices drop drastically or, Dennis lowers his expectations, that won’t be happening at all. It’ll just be three weeks at home.
I have been driving around in a Mercedes for the last week and, lovely as it was, I am glad to get my car back from the repair shop.
@motability are so useless with their insurance policy that the claim took the best part of a year. They have this idea that it’s OK to put all those with drivable cars behind those who don’t as though somehow, our insurance isn’t also as valid!
They argued that the parts were just not available because of a world wide shortage. As I had been arguing for months, they were talking bollocks! Electronic components were in short supply, not body panels (what I needed). They eventually agreed for me to choose my own garage and it was fixed within the month. Just before I took mine in, their chosen garage offered me a date in June!
The garage forgot to ask for the £100 excess payment so I told #motability that I will only consider paying that when they fully deal with my official complaint they’ve never looked at and when they do, they can award me £100 compensation!
Walking … it’s really difficult at the moment. Pain relief lasts no more than 2 hours and then I am a lot of discomfort, even standing is really uncomfortable. I need a mobility scooter in the car but, it is shite so, I am back to my walking stick which doesn’t even come close to being enough. I might have to buy a ramp and take my big scooter with me. Even sitting is so incredibly ‘ouch’.
It is Valentines Day today, well, maybe after I go bed and get up again.
I’m not feeling all loving just now. Just shattered and really don’t want to cook tomorrow
Do we think someone else might cook?
I think I should try and sleep. I took some pain relief just over an hour ago, it’s stopped working already.
I have a lovely one. Each month I sort out all my pills by day and AM/PM and it’s great.
I cannot use it without the clock nearby which tells me the date because, most mornings I don’t have a clue and … if I don’t have a month supply of meds, I run out toward the end and then, at the end of the month I struggle to work out why it is I have ceased up and can’t get around … maybe because I am taking zero pain relief!
My medical condition is flippin’ horrible like that. I forget stuff all the time, get confused so easily and well, forget the day! When having a crash …
(When I have pushed myself too much and it takes days to get any energy at all)
When having that crash I amaze myself if I manage anything at all. Yesterday on a less than 10 minute drive I had to stop and sleep for just over 10 minutes just one minute from home as I realised I was not fit to drive (I know the line very well).
Not me in the picture of course
I cooked a meal earlier, personally I didn’t enjoy it, because my (probably covid) illness over Dec/Jan, it wasn’t nice for me. So much food I used to enjoy I find unpleasant now either because I cannot taste it at all or else, what I can taste isn’t how it used to be and I don’t like it. It’s actually just putting me off food.
This was going to be a positive entry but, just lately I have had to deal with so many arsewipes, I am just sick of the UK and how it doesn’t work and the attitude of too many that they can get away with appalling levels of ‘service’ and it’s all OK. I am not going into detail, it’s too horrible for me to concentrate on to be honest with you.
Positive thought, really looking forward to Feb 1st when Dennis becomes British and then some mad crazy rush to apply for a passport the same day before they hike the price on Thursday!
I know I really need a damn holiday, the sort of holiday whereby I can actually just totally relax, I don’t have to be doing this or that, no commitments, just relaxing. I have no optimism that is going to happen.
A good selection of TV and Movies so, great net connection but, I don’t think I want communication from anyone who can stress me. Just nice stuff, friends, family.
I have strong feelings about this and a reason for why.
My parents got married in the 1950’s I believe. Toward the end of the late 60’s mum developed rheumatoid arthritis and it got worse and worse.
By the 1980’s mum really struggled. Dad wasn’t keen on taking over and mum frankly, wouldn’t have wanted that. However, certain aspects of their marriage had long since ended as mums level of pain rose over time.
On one occasion dad randomly started a conversation about toilet use and during it he made the statement, in front of mum that “to be honest, a good shit has always been better than sex with your mother”. That was his kind of humour but it’s a humour I know mum never got used to and I didn’t also. That comment really upset her.
in Late 1985 mum had to go into hospital. They took her in as much for a complete rest as anything else. However, on this occasion during usual visiting I noticed some weird shit happened with the fuel and mileage of the car I shared with my dad. I would not have noticed had he not begun to complain I wasn’t putting in my fair share. I discovered that each time he visited mum at the hospital and extra 40+ miles got added to the odometer in the car more than the journey actually took. As it kept happening I got out a map and drew a circle covering the additional distance. The conclusion was quite clear, he was meeting someone and not only anyone, he was meeting my aunt, one of mums closest friends.
He just randomly came out with it at Tesco one day when mum was still in hospital. I cannot recall anything relating leading up to him just coming out and saying “So, you know I am seeing Kath, don’t tell your mum”.
I said that if she didn’t ask I would say nothing but, on the contrary, any question she did ask I would answer honestly. Sure enough, within 24 hours she had asked me outright if Dad was seeing Kath. I told her what I knew.
Her heart was broken. She told Dad to go that Christmas of 1985 which he seemed to do willingly moving in with Kath. Some six months after that, after giving up on life, she died at the age of 52.
From that point onwards my life was devastated. Most of my closest family members I lost as they started to take sides. I was deemed to be on Dad’s side just because I had the surname and resembled his appearance. I totally was not on his side so I was just left in limbo right at the start of my own marriage and the birth of my eldest son.
A few years later I did ask Dad outright, why? His response sticks with me and prompts this blog post.
“I gave her the best years of my life, I got nothing out of the relationship after she got ill and I would have got less for murdering someone, I was entitled to a life too.”
Looking at the promise he made to mum, was that right or fair? I can see at least two broken promises and the other was relieved to boast about that she was dead so death had parted them!
Now, we have a friend who is from another country. The man to be her future husband contacted her, was very open with her, gave her all the information of a degenerative condition he had and what it might mean for her but, despite that, she agreed to marry him anyway.
Less than 20 years later she was complaining that he expected too much, wanted her to wash him, sometimes feed him and look after their kids. She left a few times going back and now she has left for good and also washed her hands of her kids neither of which are yet adults but teens. She is proud to boast she called one of them a prostitute for what she was wearing and content that her daughters regularly took over with their dad including bathing when she opted out.
Her parents she says, have turned against her saying she should have stayed and honoured her marriage and, of course, she disagrees, she’s ‘done enough’ which, to me, sounds all too family.
It worries me she has any influence in my own marriage. As my own condition gets worse I am terrified that those like her will persuade my own husband that I expect too much and that the marriage vows do not matter.
Now, to come clean. I used to be married to a lovely lady. I got married because in my life I had been convinced it was my only option. That living a life with respect to my own sexuality was not a choice I was ‘allowed’ to make. I had explained to my wife about my sexuality and I did try really very hard to ignore my dominant side of being gay, indeed, my only side. Eventually we did agree after around a decade to slowly, at our own pace, move away from our marriage. Live together but separate lives. Within 5 years it became apparent that this was not workable and we agreed to divorce. She knows that I remain there for just as I promised. Sadly, this was one of those occasions whereby marriage should not have been an option for us. Glad as I am that it was because of the experiences and the children but, this was not the honest life either of us should have lived and we remain good friends.
Why is it, I have to ask, that people are prepared to spend £10’s of thousands just to say those wedding vows *promises and yet, they mean so very little with them thinking that when the going gets tough, the promises don’t mean anything?
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